Carrefour
Auditing one of Carrefour’s exclusive brand to leverage its potential
Situation
Carrefour, as one of the world’s leading retailers, is shifting its strategy and increasingly developing exclusive brands to address new consumer needs to better face increasing competition originating mostly from online retailers.
Tasks
We were mandated to audit Mandine, Carrefour’s exclusive brand for all kitchen equipment to reinforce its positioning, consistency, and identify paths for future growth.
Actions
We started with a macro analysis of the trends and challenges faced by major global retailers, as well as the fast expansion of the private labels they develop. The competitive analysis we performed, combined with a thorough understanding of Mandine and numerous field visits, led to a series of recommendations with a detailed action plan to turn Mandine into a global brand and business.
Results
Our recommendations will help Mandine becoming a strong and consistent brand, when the action plan and strategy we’ve defined will allow Mandine to become a reference in the domain of the Kitchen equipment, with a very distinctive approach and value proposition.
Insights
Market dynamics
Customer understanding
Competitive analysis
Brand audit
Best practices
Strategy
Brand fundamentals
Positioning options
Leading concept
Implications & gaps
Implementation
Brand book & guidelines
Marketing strategies
Activation platforms
Communication strategies>
Client journey & touchpoints
Monitoring
KPIs definition
Client experience measurement
Learnings & insights